Listening is an important element to any client interaction, but have you considered it the key to their transformation -- one where you gain immediate trust, build deep rapport, and ultimately realize better results? Speaker James Hadlock will discuss another level of listening that impacts clients and provides the environment for deep healing. We’ll also explore the idea that having all the answers, feedback, and advice stifles client breakthroughs. In this talk geared towards counselors, interventionists, and admissions teams, we’ll deconstruct communication and provide the three essential steps to deep listening and explore how to set the stage for more client “a-ha moments.”