FAQ Attendee

Is lunch provided?

There is a lunch Monday – Wednesday of the conference. If you want to attend you must register for the specific lunch on your registration form. Each lunch will add $50 to your registration fee and will feature a speaker, unless it is a special ticketed lunch with a speaker/event. Attendees will receive one hour of continuing education for attending lunches with speakers. Tickets for lunch will be available when you pick up your conference badge on-site.

How do I get my CE credits?

You will sign in to each session you attend. After the conference you will log on to the website provided in your onsite Conference Guide and fill out all information. You will receive your certificate after completion. If you have any questions, you can contact the person listed in your Conference Guide.

Can I still attend the morning workouts if I am not staying onsite?

Yes. Participation in the morning events is open to all attendees, but the hotel does not provide public showers.

What if I already submitted my hotel dates and need to change them?

Contact Kim Fuller at kim.fuller@frnmail.com.

FAQ Booth

How do I ship my booth materials to the hotel?

Gilbert Exposition Management Services (GEMS) is the contracted company to take care of all exhibitor shipping and material handling. You should receive a packet from the representative after you register. GEMS will give you a link and you will log in to your account to setup your shipping. Any questions regarding your booth handling should be directed to Rose Testerman at rose@gemsevents.com or 407.438.5002 x. 112. 

What is included in my booth?

Booth placement & size is determined by sponsorship level, registration date and payment date. Contact Jordan Young at jordan.young@frnmail.com for more details.

When can I set up my booth?

Setup begins Sunday, April 8 at 1:00 PM. You must finish setup by 6:00 PM.

When can I tear down my booth?

Thursday, April 12 AFTER 10:30 AM is the earliest you are able to tear down your booth. Tearing down early is highly discouraged and will be made note of for future conferences when we assign booth locations.

How do I participate in the exhibit hall game?

Let us know you are participating and what prize you are contributing by updating your registration form. When you arrive to setup your booth, you will turn in the prize. Your booth will be featured on our game board and attendees will be incentivized to come to visit your booth. Your prize will have your company name attached to it and will be announced once the drawing begins. Your prize can be anything from a gift card to an iPad. No prize is too big or small! Be creative!

What times do I need to be at my booth?

The exhibit hall is open from 7:30 AM to 5:00 PM. We do not require people to leave the exhibit hall or force exhibitors to be at their booths at any times. We recommend exhibitors be at their booths before the morning keynote and at designated break times when speaker sessions are not taking place.